[It.team] GSK Indonesia INC00002262665

[helpdesk at moderndatasolusi.com]

Dear Team,

Our team made a visit on 08/31/2023 and the machine is back to normal.

---
Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,

Salam,
L Tiwi
Helpdesk
08111559141 (WA)
PT Modern Data Solusi
Jl. Sultan Hasanuddin No. 72

On 2023-08-31 21:11, Patricia Foong wrote:

> Dear PTM team, good day.
> 
> Kindly advise has this incident ticket closed and updated in SGD portal 
> please?
> 
> Thank you.
> 
> Advance Leave Notice:  28th Jul (2nd half) And 28th Aug
> 
> Public Holiday:  Nil
> 
> Thank you.
> 
> Patricia Foong
> Senior Global Account Coordinator
> Ricoh Global Services Greater Asia Pacific
> Business Operation Division
> 
> Mobile Phone : +6016 410 4493
> 
> patricia.foong at ricoh.com.my
> 
> RICOH (Malaysia) Sdn Bhd  (10078-W)
> 
> UG-D6, Level Upper Ground,
> 
> Utropolis Suites 2, Jalan Kontraktor U1/14,
> 
> 40150 Shah Alam, Selangor,
> 
> Malaysia.
> 
> Service Hotline: 1300 88 8228
> 
> Website: www.ricoh.com.my [1]
> 
> [2]
> 
> _This message together with any attachments is confidential and 
> intended solely for the person or entity to whom it is addressed. It 
> contains information that is confidential and that may be legally 
> privileged. If you are not the intended recipient (or if you have 
> received this message in error), please notify the sender immediately 
> by replying to this message and delete this e-mail (and any other 
> record of it) from your system. Please do not copy or use it for any 
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> liability for any damage caused by any virus transmitted by this 
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> 
> From: #RPO-EMEA-RSD-incident-management 
> <EMEA-RSD-incident-management at ricoh-europe.com>
> Sent: Thursday, August 31, 2023 3:56 PM
> To: helpdesk at moderndatasolusi.com
> Cc: Henry Sutanto <henry.sutanto at moderndatasolusi.com>; 
> it.team at moderndatasolusi.com; Patricia Foong 
> <Patricia.Foong at ricoh.com.my>
> Subject: RE: GSK Indonesia INC00002262665
> 
> Noted with thanks
> 
> Best regards.
> 
> Heather Petersen
> Regional Service Desk Incident Manager
> 
> Annuity and Service
> 
> Heather.petersen at ricoh-europe.com
> 
> From: helpdesk at moderndatasolusi.com <helpdesk at moderndatasolusi.com>
> Sent: Thursday, 31 August 2023 09:27
> To: #RPO-EMEA-RSD-incident-management 
> <EMEA-RSD-incident-management at ricoh-europe.com>
> Cc: henry.sutanto at moderndatasolusi.com; it.team at moderndatasolusi.com; 
> Patricia Foong Swee See <Patricia.Foong at ricoh.com.my>
> Subject: Re: GSK Indonesia INC00002262665
> 
> This message was sent from an external source. Please be careful 
> opening attachments/links or replying to sources you don't know.
> 
> Dear Team,
> 
> We will schedule a visit today.
> 
> ---
> 
> Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,
> 
> Salam,
> L Tiwi
> Helpdesk
> 08111559141 (WA)
> PT Modern Data Solusi
> Jl. Sultan Hasanuddin No. 72
> 
> On 2023-08-31 14:19, #RPO-EMEA-RSD-incident-management wrote:
> 
>> Dear team
>> 
>> Kindly advice when engineer will be onsite to assist with below INC:
>> 
>> INC00002262665
>> 
>> Indonesia
>> 
>> 31-08-2023 06:35:04
>> 
>> E164M150177
>> 
>> JKAMFP002 - LOW TONER, WASTE TONER NEARLY FULL
>> 
>> Thank you
>> 
>> Best regards.
>> 
>> Heather Petersen
>> Regional Service Desk Incident Manager
>> 
>> Annuity and Service
>> 
>> Heather.petersen at ricoh-europe.com
>> 
>> Ricoh Europe Holdings PLC is a company registered in England, under 
>> company number 06273215, with a registered office at 20 Triton Street, 
>> London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is 
>> operated by: (i) Ricoh Europe PLC, a company registered in England 
>> under company number 00720944, with a registered office at 20 Triton 
>> Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered 
>> in England under company number 01271033, with a registered office at 
>> Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh 
>> Capital Limited, a company registered in England under company number 
>> 03001351, with a registered office at 20 Triton Street, London, NW1 
>> 3BF Please consider the environment before printing this e-mail


Links:
------
[1] http://www.ricoh.com.my/
[2] https://www.ricoh.com.my/
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