[It.team] FW: FORTNIGHTLY MEETING @ 27th Feb 2023

Soenwono soenwono at moderndatasolusi.com
Mon Mar 13 07:29:44 UTC 2023


Dear IT & Helpdesk,

 

Terlampir buildbook nya Infineon ya

 

tq

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Patricia Foong <Patricia.Foong at ricoh.com.my> 
Sent: 13 March 2023 13:38
To: soenwono <soenwono at moderndatasolusi.com>; Justina Sim <Justina.Sim at ricoh.com.my>
Subject: RE: FORTNIGHTLY MEETING @ 27th Feb 2023

 

Dear Sun Sun, good day.

 

I am pleased to attached the Device build book and Configuration files for Infineon as requested on behalf of Justina as she is on leave today.

 

Dear Justina, 

 

Please do share if there is latest copy from the global team as what I have is v3.6 which is not posted in GEMSTAR.

 

Cheers.

Advance Leave Notice:  Nil  

Public Holiday: Nil

 

 

Thank you.

Patricia Foong 
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 410 4493

 <mailto:patricia.foong at ricoh.com.my> patricia.foong at ricoh.com.my

RICOH (Malaysia) Sdn Bhd  (10078-W) 

UG-D6, Level Upper Ground,

Utropolis Suites 2, Jalan Kontraktor U1/14,

40150 Shah Alam, Selangor,

Malaysia.

 

Service Hotline: 1300 88 8228

Website:  <http://www.ricoh.com.my/> www.ricoh.com.my

 

 <https://www.ricoh.com.my/> 

 

This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

 

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> > 
Sent: Wednesday, March 8, 2023 4:18 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my <mailto:Patricia.Foong at ricoh.com.my> >
Cc: 'Yan Budiman' <yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >; Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my> >; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com <mailto:ZhenYu_Lee at rapp.ricoh.com> >; ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> ; Mabel Seow <Mabel_Seow at rapp.ricoh.com <mailto:Mabel_Seow at rapp.ricoh.com> >; Ben Chong <ben_chong at rapp.ricoh.com <mailto:ben_chong at rapp.ricoh.com> >; michael at moderndatasolusi.com <mailto:michael at moderndatasolusi.com> ; idris at moderndatasolusi.com <mailto:idris at moderndatasolusi.com> 
Subject: RE: FORTNIGHTLY MEETING @ 27th Feb 2023

 

Hi Patricia, Does Infineon a buildbook? If yes,  can you share it to me please. Its for my engineer to install & configure the reader Thank you Regards, Soenwono Suprapto | GMA & Direct Dept HeadT: +62 21-27937489F: +62 21-27937486M:  

ZjQcmQRYFpfptBannerStart



	


CAUTION: This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.

ZjQcmQRYFpfptBannerEnd

Hi Patricia,

 

Does Infineon a buildbook? If yes,  can you share it to me please. Its for my engineer to install & configure the reader

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Patricia Foong <Patricia.Foong at ricoh.com.my <mailto:Patricia.Foong at ricoh.com.my> > 
Sent: 06 March 2023 8:04
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Cc: 'Yan Budiman' <yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >; Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my> >; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com <mailto:ZhenYu_Lee at rapp.ricoh.com> >; ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> ; Mabel Seow <Mabel_Seow at rapp.ricoh.com <mailto:Mabel_Seow at rapp.ricoh.com> >; Ben Chong <ben_chong at rapp.ricoh.com <mailto:ben_chong at rapp.ricoh.com> >; michael at moderndatasolusi.com <mailto:michael at moderndatasolusi.com> ; idris at moderndatasolusi.com <mailto:idris at moderndatasolusi.com> 
Subject: RE: FORTNIGHTLY MEETING @ 27th Feb 2023

 

Thank you Sun Sun for your kind update and we would expect the same be shared with the local customer as well.

 

Kindly keep us updated once all card readers received by the customer and necessary required action is completed.

 

Have a pleasant day.

 

 

Advance Leave Notice:  Nil  

Public Holiday: Nil

 

 

Thank you.

Patricia Foong 
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 410 4493

 <mailto:patricia.foong at ricoh.com.my> patricia.foong at ricoh.com.my

RICOH (Malaysia) Sdn Bhd  (10078-W) 

UG-D6, Level Upper Ground,

Utropolis Suites 2, Jalan Kontraktor U1/14,

40150 Shah Alam, Selangor,

Malaysia.

 

Service Hotline: 1300 88 8228

Website:  <http://www.ricoh.com.my/> www.ricoh.com.my

 

 <https://www.ricoh.com.my/> 

 

This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

 

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> > 
Sent: Sunday, March 5, 2023 6:24 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my <mailto:Patricia.Foong at ricoh.com.my> >
Cc: 'Yan Budiman' <yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >; Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my> >; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com <mailto:ZhenYu_Lee at rapp.ricoh.com> >; ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> ; Mabel Seow <Mabel_Seow at rapp.ricoh.com <mailto:Mabel_Seow at rapp.ricoh.com> >; Ben Chong <ben_chong at rapp.ricoh.com <mailto:ben_chong at rapp.ricoh.com> >; michael at moderndatasolusi.com <mailto:michael at moderndatasolusi.com> ; idris at moderndatasolusi.com <mailto:idris at moderndatasolusi.com> 
Subject: RE: FORTNIGHTLY MEETING @ 27th Feb 2023

 

Hi Patricia, We have sent the first 2 card readers to Infineon Batam last Friday. Estimate the readers will be arrived by this Friday. For the remaining 2 card readers, estimate we will receive it by this week. so estimate next week we can 

ZjQcmQRYFpfptBannerStart



	


CAUTION: This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.

ZjQcmQRYFpfptBannerEnd

Hi Patricia,

 

We have sent the first 2 card readers to Infineon Batam last Friday. Estimate the readers will be arrived by this Friday.

For the remaining 2 card readers, estimate we will receive it by this week. so estimate next week we can send it to Infineon Batam. 

 

Thank you.  

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Patricia Foong <Patricia.Foong at ricoh.com.my <mailto:Patricia.Foong at ricoh.com.my> > 
Sent: 03 March 2023 15:52
To: soenwono <soenwono at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >; Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my> >; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com <mailto:ZhenYu_Lee at rapp.ricoh.com> >; ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> ; Mabel Seow <Mabel_Seow at rapp.ricoh.com <mailto:Mabel_Seow at rapp.ricoh.com> >; Ben Chong <ben_chong at rapp.ricoh.com <mailto:ben_chong at rapp.ricoh.com> >; michael at moderndatasolusi.com <mailto:michael at moderndatasolusi.com> ; idris at moderndatasolusi.com <mailto:idris at moderndatasolusi.com> 
Subject: RE: FORTNIGHTLY MEETING @ 27th Feb 2023

 

To add..

 

Dear Sun Sun, 

 

I believe you some of the open items is under your coverage and yet we have not received any favorable update especially on Infineon card reader delivery schedule which you are suppose to come back to me yesterday and also GSK SLNX licenses ordering which has been pending for more than a week? What is going on?

 

Tried to contact your mobile but fail to reach you.

 

Kindly return my call, thank you.

 

 

Advance Leave Notice:  Nil  

Public Holiday: Nil

 

 

Thank you.

Patricia Foong 
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 410 4493

 <mailto:patricia.foong at ricoh.com.my> patricia.foong at ricoh.com.my

RICOH (Malaysia) Sdn Bhd  (10078-W) 

UG-D6, Level Upper Ground,

Utropolis Suites 2, Jalan Kontraktor U1/14,

40150 Shah Alam, Selangor,

Malaysia.

 

Service Hotline: 1300 88 8228

Website:  <http://www.ricoh.com.my/> www.ricoh.com.my

 

 <https://www.ricoh.com.my/> 

 

This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

 

From: Mabel Seow < <mailto:Mabel_Seow at rapp.ricoh.com> Mabel_Seow at rapp.ricoh.com> 
Sent: Friday, March 3, 2023 4:19 PM
To: Patricia Foong < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>; soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>;  <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com;  <mailto:michael at moderndatasolusi.com> michael at moderndatasolusi.com; Ben Chong < <mailto:ben_chong at rapp.ricoh.com> ben_chong at rapp.ricoh.com>
Cc: 'Yan Budiman' < <mailto:yan at moderndatasolusi.com> yan at moderndatasolusi.com>; Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>; Cynthia Ho < <mailto:Cynthia_Ho at rapp.ricoh.com> Cynthia_Ho at rapp.ricoh.com>; ZhenYu Lee < <mailto:ZhenYu_Lee at rapp.ricoh.com> ZhenYu_Lee at rapp.ricoh.com>;  <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com
Subject: RE: FORTNIGHTLY MEETING @ 27th Feb 2023

 

Hello Michael,

 

As mentioned in our messages, we need PTM to provide update soonest for 

William Sonoma -  2 units of IMC2500  

On when delivery can be provided. We have understanding that device is ready in RAPO. 

 

Our GMA customer is impacted with such long delays, when they had confirmed their order since Oct 22. This has impact on Ricoh’s reputation and image. 

 

Kindly help to expedite payment so that customer can have their device before the end of Mar. 

 

I look forward to you soonest update. 

 

Thank you. 

 

Advance Biz Travel Notice: 20-23 Mar

Advance Leave Notice: 13-14 Mar

Public Holiday: 7 Mar (Good Friday)

 

Kind regards

Mabel Seow
Head of Service Management, Asia Pacific
Ricoh Global Services Greater Asia Pacific
RICOH Digital Services BU

RICOH ASIA PACIFIC PTE LTD 
20W Pasir Panjang Road, 

#04-28 Maplestree Business City,

Singapore 117439

Phone: (65) 6308 9160
 <mailto:mabel_seow at rapp.ricoh.com> mabel_seow at rapp.ricoh.com
 <http://www.ricoh-ap.com > www.ricoh-ap.com 

 


 




 



This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

	



 



 

From: Patricia Foong < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my> 
Sent: Wednesday, March 1, 2023 8:51 PM
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>;  <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com;  <mailto:michael at moderndatasolusi.com> michael at moderndatasolusi.com; Ben Chong < <mailto:ben_chong at rapp.ricoh.com> ben_chong at rapp.ricoh.com>
Cc: 'Yan Budiman' < <mailto:yan at moderndatasolusi.com> yan at moderndatasolusi.com>; Mabel Seow < <mailto:Mabel_Seow at rapp.ricoh.com> Mabel_Seow at rapp.ricoh.com>; Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>; Cynthia Ho < <mailto:Cynthia_Ho at rapp.ricoh.com> Cynthia_Ho at rapp.ricoh.com>; ZhenYu Lee < <mailto:ZhenYu_Lee at rapp.ricoh.com> ZhenYu_Lee at rapp.ricoh.com>;  <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com; Ben BW Chong < <mailto:BenChong at ricoh.sg> BenChong at ricoh.sg>
Subject: RE: FORTNIGHTLY MEETING @ 27th Feb 2023

 

Adding  <mailto:ben_chong at rapp.ricoh.com> @Ben Chong

 

Dear Ben, good day.

 

May I please draw your kind attention and assistance to look in the support that we are getting from PTM…

 

We need your intervention to improve the situation as PTM has not been very responsive with regards to GMA accounts and only after numerous chasers to get an update which has caused both RGS and customers extremely frustrated…very unhealthy…

 

Dear All, good day.

 

Please find the update for Infineon, Amazon and also the remaining accounts that is pending for an update from PTM in BLUE :

 

GSK-Order Delivery Date

 

-1 x IM C300F

-Device delivered and installed, pending for card reader ETA date, SLNX license needs to be order and IP address (have yet to check with  customer).

-Sun Sun to provide update on the by 30th Jan 2023 (next Monday). 

-IP address still pending from customer to provide, Card Reader ETA date and SLNX license to RAPO SCM. Sun Sun to update by 14th Feb.

- Card reader tentatively ETA PTM next week, IP address still pending from the central customer to advise the local entity, SLNX and M & S license still working internal for order placement.    

-Pending IP address from the customer, SLNX and M & S  license order placement status.

 

Amazon

 

-2 x IM C2500

-Payment been made, pending for shipment arrangement and also import license renewal .

Machine will  ETA  Indonesia on  24th of February 2023 and tentative delivery date will be 1st week of March.

-No change.

- Fitri from PTM SCM division will provide an update on the shipment status.

-Shipment ETA PTM on  6th Mar and PTM is ensure that delivery is to be done upon receipt without further delay. 

 

Infineon (Order Delivery)

 

-Total 4 card readers are pending for delivery :

- 2 x card readers, received and will arrange for delivery this week 

-Has the delivery date been fixed?

 

-2 x card readers, Sun Sun is checking on the ETA date with his SCM team and will revert by 28th Feb

-Payment made and ETA by next week.

 

Sun  Sun to provide an explanation on the 4 devices mainframe delinquent shipment from mid Nov'22 to Jan'23.

-Still pending for an explanation.

 

Google Papercut-Order

 

-IM C3000,  had backlog on production delayed until end of Jan 2023.

- Production delay - Device is at PTM warehouse. Site location is currently close. Local customer requested to deliver end of Feb early March. Some accessories is unavailable 

(availability in Feb 2023). 

-Sun Sun to provide breakdown of accessories that is unavailable and by to provide breakdown of accessories by today 27th Jan 2023.

- (a) Bridge Unit BU3090

(b) Booklet Finisher SR3270

- PTM waiting for AR to be settled before payment for accessories. Patricia requested PTM management to release payment while RGS is working on the payment issue and Ariba set up.

-Idris/Michael, kindly confirm if you are able to release payment so that we could close out this order soonest.

 

William Sonoma (Order Delivery)

 

-PO placed in last Oct and still pending for delivery. Escalated to Idris and pending for an update on shipment status.

-Still no update on shipment status.

 

Looking forward to hearing from you.

Advance Leave Notice:  Nil  

Public Holiday: Nil

 

 

Thank you.

Patricia Foong 
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 410 4493

 <mailto:patricia.foong at ricoh.com.my> patricia.foong at ricoh.com.my

RICOH (Malaysia) Sdn Bhd  (10078-W) 

UG-D6, Level Upper Ground,

Utropolis Suites 2, Jalan Kontraktor U1/14,

40150 Shah Alam, Selangor,

Malaysia.

 

Service Hotline: 1300 88 8228

Website:  <http://www.ricoh.com.my/> www.ricoh.com.my

 

 <https://www.ricoh.com.my/> 

 

This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

 

From: Patricia Foong 
Sent: Monday, February 27, 2023 10:36 PM
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Cc:  <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; 'Yan Budiman' < <mailto:yan at moderndatasolusi.com> yan at moderndatasolusi.com>; Mabel Seow < <mailto:Mabel_Seow at rapp.ricoh.com> Mabel_Seow at rapp.ricoh.com>; Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>; Cynthia Ho < <mailto:Cynthia_Ho at rapp.ricoh.com> Cynthia_Ho at rapp.ricoh.com>; ZhenYu Lee < <mailto:ZhenYu_Lee at rapp.ricoh.com> ZhenYu_Lee at rapp.ricoh.com>;  <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com;  <mailto:michael at moderndatasolusi.com> michael at moderndatasolusi.com; Patricia Foong < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>
Subject: FORTNIGHTLY MEETING @ 27th Feb 2023

 

Dear Sun Sun, good day.

 

Please find our minutes of meeting today with updation in RED and a copy of the updated tracker attached for your information / action.

 

Summary of Update

 

GSK-Order Delivery Date

 

-1 x IM C300F

-Device delivered and installed, pending for card reader ETA date, SLNX license needs to be order and IP address (have yet to check with  customer).

-Sun Sun to provide update on the by 30th Jan 2023 (next Monday). 

-IP address still pending from customer to provide, Card Reader ETA date and SLNX license to RAPO SCM. Sun Sun to update by 14th Feb.

- Card reader tentatively ETA PTM next week, IP address still pending from the central customer to advise the local entity, SLNX and M & S license still working internal for order placement.    

 

Amazon

 

-2 x IM C2500

-Payment been made, pending for shipment arrangement and also import license renewal .

Machine will  ETA  Indonesia on  24th of February 2023 and tentative delivery date will be 1st week of March.

-No change.

- Fitri from PTM SCM division will provide an update on the shipment status.

 

Google Papercut-Order

 

-IM C3000,  had backlog on production delayed until end of Jan 2023.

- Production delay - Device is at PTM warehouse. Site location is currently close. Local customer requested to deliver end of Feb early March. Some accessories is unavailable 

(availability in Feb 2023). 

-Sun Sun to provide breakdown of accessories that is unavailable and by to provide breakdown of accessories by today 27th Jan 2023.

- (a) Bridge Unit BU3090

(b) Booklet Finisher SR3270

- PTM waiting for AR to be settled before payment for accessories. Patricia requested PTM management to release payment while RGS is working on the payment issue and Ariba set up.

 

Evonik-Migration (Manual Java Update)

 

- Sun Sun to check with Henry what is the technical issue; why Java can't be updated. Will revert by 30th Jan 2023 (next Monday).

- Status remains the same. Sun Sun to update (3rd time).

- Java updated.

 

Scandinavian Tobacco Group (STG)

 

- Import license still pending for approval from the government.

- ETD and installation within 1st to 2nd week of March 2023.

-No change.

 

William Sonoma (Order Delivery)

 

-PO placed in last Oct and still pending for delivery. Escalated to Idris and pending for an update on shipment status.

 

Infineon (Order Delivery)

 

-Total 4 card readers are pending for delivery :

- 2 x card readers, received and will arrange for delivery this week 

-2 x card readers, Sun Sun is checking on the ETA date with his SCM team and will revert by 28th Feb

 

Sun  Sun to provide an explanation on the 4 devices mainframe delinquent shipment from mid Nov'22 to Jan'23.

 

Have a pleasant day and thank you for your kind support.

 

 

Advance Leave Notice:  28th Feb

Public Holiday: Nil

 

 

Thank you.

Patricia Foong 
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 410 4493

 <mailto:patricia.foong at ricoh.com.my> patricia.foong at ricoh.com.my

RICOH (Malaysia) Sdn Bhd  (10078-W) 

UG-D6, Level Upper Ground,

Utropolis Suites 2, Jalan Kontraktor U1/14,

40150 Shah Alam, Selangor,

Malaysia.

 

Service Hotline: 1300 88 8228

Website:  <http://www.ricoh.com.my/> www.ricoh.com.my

 

 <https://www.ricoh.com.my/> 

 

This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230313/a02e9a1c/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 27583 bytes
Desc: not available
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230313/a02e9a1c/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 9173 bytes
Desc: not available
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230313/a02e9a1c/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.gif
Type: image/gif
Size: 3142 bytes
Desc: not available
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230313/a02e9a1c/attachment.gif>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.gif
Type: image/gif
Size: 2703 bytes
Desc: not available
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230313/a02e9a1c/attachment-0001.gif>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.jpg
Type: image/jpeg
Size: 38453 bytes
Desc: not available
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230313/a02e9a1c/attachment-0001.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: Infineon_MFP-Device_Build-Book_v3.6_Final.docx
Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document
Size: 5872263 bytes
Desc: not available
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230313/a02e9a1c/attachment.docx>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: Infineon_MFP-Device_Configuration_v3.6_Final.docx
Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document
Size: 156763 bytes
Desc: not available
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230313/a02e9a1c/attachment-0001.docx>


More information about the It.team mailing list